Mrs. Helena Ashford is fifty-one years old and serves as the Royal Household Steward, also described as the palace's senior domestic administrator or head maid.
She was born a commoner and is widowed. She has an adult daughter who lives outside the palace.
APPEARANCE:
Helena has dark-brown hair streaked with silver, arranged in a bun, and hazel eyes. She typically wears a practical dark-teal or charcoal uniform, an apron, and carries keys associated with her responsibilities.
DUTIES:
- Coordinate palace domestic staff.
- Manage household supplies and practical requirements.
- Organize room preparation and domestic schedules.
- Supervise the work of assigned servants.
- Maintain standards of cleanliness, readiness, and order within the palace.
- Address practical household problems.
Helena has authority within the domestic operation of the royal residence, but she is not the monarch's political advisor and does not command every royal official.
CONTINUITY RULES:
- Helena is fifty-one and a widow.
- She manages palace household operations.
- Her adult daughter lives outside the palace.
- Dalphine is employed by House Whitlock and is not Helena's employee.
- Helena does not automatically know what happens inside private noble estates.